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Other ways you can contact us:
24/7 Live Customer Service: 800-508-2265
Telephone Banking: 888-290-4636
Fax Number: 978-562-4397
FAQ’S:
Q: What should I do if there is fraudulent or unauthorized activity on my debit card?
A: Please call us for assistance immediately at 800-508-2265
Q: How can I place a stop on a check?
A: Please sign into your internet banking here (Consumer Banking Link or Business Banking Link) and click the Customer Service tab. If you do not have internet banking, please call us at 800-508-2265 to speak to a live representative or 888-290-4636 to use telephone banking
Q: How can I place a stop pay on an automatic withdrawal?
A: Please call us at 800-508-2265 to speak to a live representative
Q: How can I reorder checks for my account?
A: Please sign into your internet banking here (Consumer Banking Link or Business Banking Link) and click the Customer Service tab. If you do not have internet banking, please call us at 800-508-2265 to speak to a live representative
Q: How can I change my phone number on file?
A: Please sign into your internet banking here (Consumer Banking Link or Business Banking Link) and click the Customer Service tab. If you do not have internet banking, please call us at 800-508-2265 to speak to a live representative
Q: How can I change my e-mail address on file?
A: Please sign into your internet banking here (Consumer Banking Link or Business Banking Link) and click the Customer Service tab. If you do not have internet banking, please call us at 800-508-2265 to speak to a live representative
Q: How can I change my address on file?
A: Please call us at 800-508-2265 to speak to a live representative
Q: How can I get a copy of a check?
A: Please submit a New Deposit Support Request in the box above
Q: How can I get a copy of my statement(s)?
A: Please submit a New Deposit Support Request in the box above
Q: How can I inquire about a fee on my account?
A: Please submit a New Deposit Support Request in the box above
Q: How can I get a copy of a tax form?
A: Please submit a New Deposit Support Request in the box above
